Last updated: July 2026
These Terms of Service ("Terms") govern your use of the Casta Bookings appointment-booking service ("the Service", "we", "us"). By creating a salon account, subscribing, or using a salon's booking page, you agree to these Terms. If you do not agree, do not use the Service.
Casta Bookings provides an AI-assisted booking tool that lets salons take appointments from their customers through a chat page or QR code. We provide the software and hosting; each salon is responsible for its own services, prices, hours, and the appointments it accepts.
Two groups use the Service: salons (business subscribers who manage a booking page) and customers (people who book an appointment with a salon). Sections about accounts, billing, and promotions apply to salons; sections about booking and data apply to both.
Salons receive access to an owner dashboard protected by a password. You are responsible for keeping your password secure and for activity under your account. Tell us promptly if you believe your access has been compromised.
Paid plans are billed on a recurring basis through our payment processor, Stripe. By subscribing you authorize recurring charges to your payment method until you cancel. Prices and plan features may change; we will give reasonable notice of changes that affect an active subscription. You can cancel at any time through the billing portal or by contacting us; access continues until the end of the current billing period. Except where required by law, payments are non-refundable. If a subscription lapses, a salon's online booking is paused until payment resumes.
We may offer discounts, coupons, promotional codes, and referral rewards. These are optional, may have conditions or expiration dates, may be changed or withdrawn at any time, and have no cash value. Referral rewards are issued only after a referred salon becomes and remains a paying subscriber for the required period, and may be withheld for suspected abuse, self-referral, or fraud.
You agree not to misuse the Service, including: using it for unlawful purposes; attempting to disrupt, overload, or reverse-engineer it; uploading harmful code; or using it to send spam or harass others. We may suspend or terminate access that violates these Terms.
Booking involves limited personal information (such as a customer's name and, if provided, phone number). Salons are responsible for handling their customers' information lawfully. Our handling of data is described in our Privacy Policy, which forms part of these Terms.
We work to keep the Service available and reliable, but we do not guarantee it will be uninterrupted or error-free. The Service is provided "as is" and "as available" without warranties of any kind, to the extent permitted by law.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits, data, or bookings arising from use of the Service. Our total liability for any claim is limited to the amount you paid us for the Service in the three months before the claim.
We may update these Terms from time to time. Material changes will be posted here with an updated date; continued use after a change means you accept the revised Terms.
You may stop using the Service at any time. We may suspend or end access if these Terms are violated or if required to protect the Service or its users.
These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict-of-law rules. Replace "[Your State]" with your actual state/jurisdiction before publishing.
Questions about these Terms: bernal0115@yahoo.com